Shipping Policy
Shipping Policy
Thank you for shopping with SilkLane!
Processing Time:
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed slightly. You will be notified by email if there are any significant delays.
Shipping Rates & Delivery Estimates:
Shipping charges for your order will be calculated and displayed at checkout.
Standard Shipping: 5–8 business days
Expedited Shipping: 2–4 business days
Please note: Delivery times are estimates and may vary depending on your location and shipping method.
Shipping Locations:
We currently ship within the United States.
If you are outside the U.S. and would like to place an order, please contact us at [email protected] for assistance.
Order Tracking:
Once your order has shipped, you will receive a confirmation email with tracking information. Please allow 24–48 hours for the tracking number to update.
Lost or Damaged Packages:
SilkLane is not responsible for any lost or damaged packages once they are in the hands of the carrier. If your package is lost or arrives damaged, please contact the carrier directly. However, feel free to reach out to us — we are always happy to assist you.
Contact Us:
If you have any questions about your order or our shipping policy, please contact us at:
📧 [email protected]
📞 +1 (425) 673-9090